Below are the Membership Terms and Conditions. Membership terms and conditions will be understood as accepted by Member upon Member’s acquisition, use or utilization of his/her Membership:
- the variable capital business corporation named International Travel Assets Developers, organized in conformance with the laws of the Republic of Mexico, holder of title of the industrial and intellectual rights associated with Owners - Link and the domain of the online platform, including all of the rights deriving from the Owners - Link project, who will therefore render all of the services offered with the Membership (powered by Owners - Link).
Marketing Company is the individual or corporation authorized to advertise, offer, market and/or otherwise convey the Membership. Any Marketing Company will be required to secure the permits, licenses and other authorizations required so that any Membership advertising, offer and marketing is carried on and performed normally and in abidance by all applicable legal provisions and government ordinances.
Member is the individual or corporation having acquired a Membership
Membership is a program whereby a Member acquires temporary access to the Online Platform. There, among other services and benefits, Member will enjoy special prices, preferred rates and seasonal discounts on tourism, vacation, accommodation, transport services and social events negotiated and secured by through its alliances with service providers.
Service Providers are the numerous providers of tourism, vacation, accommodation, transport and social event services among other numerous products and services with which has formed commercial partnerships through which has been able to secure preferred prices to the exclusive benefit of its Members.
Online Platform is the domain of and other future versions which may include but not be limited to .com.mx or .mx or net, which is the exclusive property of .
Member states under oath: 1) That it is legally and financially able to become bound hereunder; (2) That he/she recognizes that the terms and conditions are valid and therefore binding and enforceable, and; (3) that prior to acquiring the Membership he/she assessed the Terms and Conditions and therefore hereby confirms his/her understanding of such Terms and Conditions; (4) that he/she understands and acknowledges that the domain of the Online Platform and any future versions including but not limited to .com.mx or .mx or net are the sole and exclusive property of , and therefore becomes unconditionally bound to refrain from intending to effect any change in titleship rights and/or make any unauthorized of the domain of the Online Platform; (5) that acquiring the Membership does not grant him/her license to use either partially or completely any brand, distinctive mark, brand name, advertising, color combination or generally any element or feature that alludes, is the same, similar to the industrial or intellectual property of ; (6) that he/she understands and agrees that some of the logos, branding and images appearing on the Online Platform and printed ads are reproductions intended as examples of the services and products offered by and will not be interpreted as a product or brand signed over by the owners of the appropriate trademarks; (7) that the services that provides in its Online Platform are susceptible of technical issues beyond its control and therefore releases from any responsibility should such situation occur, and that in that case will be obligated only to repair the issue as best and as soon as possible; (8) that he/she understands and agrees that the Marketing Company, including its agents, sales reps, promoters and brokers, is solely responsible for any contractual obligation assumed in favor of a Member, and therefore releases of any responsibility that may arise if other than as stated in the Terms and Conditions; (9) that prior to acquiring the Membership the Marketing Company offered it its support and explained the scope, consequences, formalities, implications and generally the legal and financial matters associated; (10) that acquiring the Membership was not conditioned to his/her making other transactions and/or purchasing other services from , the Marketing Company and/or any third party; (11) that he/she understands and agrees that ’s Price Guaranty is conditioned to the location of the desired product or service.
The products and services offered on the Online Platform are not transferable. may add or remove products and services at its discretion by posting the change on its Online Platform. All product and service descriptions are provided by each Service Provider. Therefore, does not guaranty that the product and service descriptions are accurate, complete, reliable, and current or error free.
Products and services may be purchased through the Online Platform or by calling the call center available 365 days a year, Monday through Friday, 9:00 AM to 6:00 PM central time, and Saturdays and Sundays 9:00 Am to 3:00 PM, central time by calling (USA y CAN), (MEX) and (REP.DOM). Rules, restrictions, prices and taxes will be assessed at the time of the reservation of the product or service, including the possibility of changes and cancellations and their fees. Any reimbursement to a Member will be in the same currency of that Member’s original payment. Member may not expect a service or benefit beyond what he/she specifically purchased and paid, and will cover any unforeseen expense.
Member understands and acknowledges that the Service Providers are solely and exclusively responsible for their products and services and for anything concerning availability, policies and cancellations, and therefore releases of any administrative, civil, work, penal and tax liability and from any liability concerning any government or other authority in connection therewith. Further, will not be responsible nor will it be bound to reimburse anyone for any delay, tardiness, cancellation, accident, incident, mishap, cause beyond control or Act of God or any other.
Member undertakes that he/she will observe any Service Provider rules and restrictions including but not limited to rules and restrictions concerning availability, minimum age requirement, maximum occupancy, pet policies, policies concerning children and payment of rates, among others. Member also accepts that any violation to the rules and restrictions of a Service Provider may result in cancellation of his/her reservation, in Member being denied access to the products or services, and in losing any payment he/she may have made without possibility for reimbursement.
As part of the procedure to access and use the Membership, Member will: Provide contact information and identification data, and; (2) Provide any other form of authentication necessary as part of the access process. Member accepts the responsibility of any activity which takes place in his/her account and with his/her password, Member being solely responsible for maintaining their confidentiality and of restricting their access.
will never contact a Member by electronic media, to offer products or services except for the following: (1) To welcome Member upon his/her acquisition of a Membership; (2) Renewal of a Membership; (3) To follow up on a Member request and to control the quality offered by , unless Member requests or authorizes to receive marketing information.
Therefore, Member becomes bound to notify promptly by email to (Spanish) and (English) of any unauthorized use of his/her Membership and of any unauthorized communication offering products or services.
Member understands and agrees that in the event of any failure to observe the Terms and Conditions and any applicable Law may choose at its discretion to suspend the use of that Member’s Membership temporarily or permanently without any liability, and without there being a right to demand compensation or reimbursement therefore. Causes for suspension include, but are not limited to: (1) providing false, inaccurate, invalid or incomplete information (2) any unauthorized use of the membership or a use considered by discretionally inappropriate; (3) false or fraudulent reservations; (4) use of Membership for commercial speculation; (5) failure to pay the Marketing Company and/or when due.
Member knows and accepts that travel to certain destinations around the world may pose a larger risk than others, and therefore recommends that Member reviews the prohibitions, warnings, announcements and advisories issued by local authorities before any domestic or international travel.
Additionally, and given the nature of the travel or service, recommends that Member request and read carefully the rules of any Service Provider whose services Member engages, and to obtain independent insurance to acquire proper coverage for medical expenses, accidents, luggage and others. None of the products or services include insurance coverage.
Member agrees that may occasionally monitor, record and/or review any information that is transmitted or received through the Online Platform, by telephone, fax and/or any other electromagnetic means of communication. Member also agrees that during any monitoring information may be examined, recorded or copied solely for the purpose of preserving and/or improving the provision of the service associated with the Membership and will under no circumstance be disclosed to any unauthorized person.
The Marketing Company will offer and convey the Memberships strictly in abidance by the applicable legal provisions and by the provisions of the authorized agreement, including the marketing policies and procedures set forth by and informed to the Marketing Company in advance.
Any offer, promotion and/or advertising to Members involving a change in policies or a change of the Terms and Conditions authorized by or any applicable legal provision will be the sole responsibility of the Marketing Company, who will be bound to maintain and Member safe and unharmed, and to cover any resulting and necessary expenses as well as any resulting damage and loss.
will provide to the Marketing Company, and the Marketing Company will keep and be strictly responsible for, the promotional material, which may change in part or in whole at any time and at its discretion by notifying the Marketing Company and the Members by posting the notice on the Online Platform.
Member confirms that he/she understands and agrees that if there was a charge for acquiring the Membership and that charge was collected by the Marketing Company, is released of any liability in connection therewith, and especially in connection with the amount of the payment and the form and means of such payment.
Member understands and agrees that once the duration of his/her Membership ends, he/she will cover to an annual renewal fee in order to continue receiving the services and benefits of the Online Platform.
Member understands and agrees that not using his/her Membership will not entitle him/her to receive any reimbursement of payments to and/or the Marketing Company.
Member authorizes to use the information for the stated purposes. However, is bound to handle Member’s information in conformance with the Federal Law to Protect the Personal Information held by Private Companies as set forth in the privacy statement posted in the Online Platform, which reads as follows: is responsible for obtaining Member’s personal information, for the use that is made of that information, and for its protection. Personal information will be used for marketing, technical and/or advertising purposes, and to perform the Terms and Conditions. Member has a right to access, rectify and cancel his/her personal information and to object the way his or her information is handled, or to revoke his or her consent for his or her information to be handled. All personal information will be handled in abidance by the Law to Protect the Personal Information held by Private Companies and its appropriate regulations. The confidential quality of the information is guaranteed and the information is protected by safety measures in place to prevent damage, loss, alteration, destruction, its unauthorized use, access or disclosure. Only authorized persons will be able to access the information. Personal information may be transferred and handled by persons other than , i.e., it may be shared with affiliates, subsidiaries, controlling companies and external companies for the described purposes. The department of Attention to Personal Information is responsible for attending to all requests to pursue the right known as ARCO (right to Access, Rectify, Cancel or Object (the use of) personal information), and for safekeeping, protecting, handling, maintaining the administrative, technical and physical safety and preventing damage, loss, alteration, destruction, unauthorized use of, access of or disclosure of the Personal Information and for proper observance of the law. The person responsible for that department is Carlos Daumás de Cáceres, and he may be contacted by email at or by telephone at . If Member considers that his right to the protection of his or her Personal Information has been violated by any act or failure to act, or believes that has violated the provisions of the Federal Law to Protect the Personal Information held by Private Companies, its regulations or any other applicable legal ordinance, Member may file a complaint or report with the agency that sees to the Access to Public Information (IFAI) by calling 01800-835-4324 or visiting www.ifai.org.
The legal relationship between a Member and is purely commercial in nature. Therefore, it may not be interpreted as that of a partnership, joint venture, agreement or any other legal relationship, but only as specifically set forth in the Terms and Conditions.
The contractual addresses for notice giving or for the performance of any appropriate obligations as set forth in the Terms and Conditions are: (1) – Telephone Numbers (USA y CAN), (MEX) and (DOM. REP); e-mail to (Spanish) and (English) addressed to the Member Service department; (2) Member - the email address and/or telephone number and/or fax number set forth in the Cover Page of the Terms and Conditions signed upon acquiring the Membership.
Any dispute in connection with the interpretation or performance of the Terms and Conditions will be submitted to the authority of the Courts of the city of Cancun, state of Quintana Roo, Mexico; the parties forsake any other jurisdiction or law that could be otherwise applicable.